Shipping
We currently ship across Nigeria.
Orders are processed within 1–3 business days after payment has been confirmed. Once your order has been dispatched, you’ll receive an update with your delivery details.
Delivery times vary depending on your location and courier availability. Estimated delivery times will be displayed during checkout where applicable.
Please ensure your shipping address and contact information are correct before placing your order. We are unable to take responsibility for delays or failed deliveries caused by incorrect information provided at checkout.
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation with tracking information (where available).
If you haven’t received your shipping confirmation within a few business days, please contact us and we’ll be happy to assist.
Return
We want you to shop with confidence.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery with your order number and clear photos of the item.
Eligible issues will be reviewed and resolved as quickly as possible through a replacement, exchange, or refund where appropriate.
Items That Cannot Be Returned
For hygiene and safety reasons, we cannot accept returns on personal care items that have been opened or used.
We also cannot accept returns for products that have been damaged through misuse or normal wear after delivery.
Need Help?
If you have any questions about your order, please contact our Customer Care team at:
thegirlcart@gmail.com